Today a man knocked a daughter’s door to let her know that he had been alerted that everyone in her area was on the wrong tariff for their gas supply. He asked if he could check her bill and then he could see if their tariff was the wrong one and, if it was, he could alter it for her there and then. Having checked her bill he said that they were being wrongly charged for their gas and that if she just gave him a few details he would sort the paperwork out. He copied all the relevant info from the bill and then asked daughter for her bank sort code. She questioned why he wanted it, he said it was just so the direct debit could be amended. At first daughter was uncertain and declined releasing the info to him. He responded by saying that he couldn’t understand her reluctance as he could easily find it out just by enquiring at the bank, she gave it to him. Then he asked for her bank account number, she said that she was feeling reluctant about continuing and was not prepared to give it to him. He phoned his boss (???????) who said not to worry, they could sort it out anyway. With that he passed the paperwork to daughter and requested that she sign it in two places. The paperwork was entitled ‘Contract Agreement’, daughter asked him to leave, harsh words were exchanged.
This was a Scottish Power salesman and the only reason daughter knew this was from reading the paperwork, she is not with Scottish Power nor any of their affiliates but his approach had been to portray himself as a representative from her energy supplier. Seems that Scottish Power have not cleaned up their selling tactics.
Daughter phoned her partner as she was disturbed by the man’s behaviour once she had refused to sign, she had felt intimidated. The representative was lucky that he was not visible an hour later as SIL came home from work to ‘have a chat with him’. I’m just hoping that the company are calling on all homes locally, we only live 2 miles from daughter, and I’ll feel really happy if ‘James’ knocks on my door, he won’t though and neither will Scottish Power.